Terms of service
Miss Lilypad LLC ("Miss Lilypad," "Miss Lilypad Apothecary," "we," "us," or "our") welcomes you to www.misslilypad.com (the "Site"). By accessing, browsing, or purchasing from our Site, you agree to be bound by these Terms of Service. Please read them carefully. We may update these Terms at any time without prior notice.
These Terms apply to all purchases of Miss Lilypad products, whether made through our Site, third-party marketplaces, social media platforms (including Instagram and Facebook), or in-person transactions, unless otherwise agreed in writing.
Eligibility and Use
You must be at least 18 years old or have the consent of a parent or legal guardian, to use this Site or make a purchase. The Site may be used only for lawful purposes and in a manner that does not violate the rights of others.
Products and Disclaimer
We offer herbal teas, custom blends, tea ware, and wellness products. Product descriptions, pricing, and availability may change without notice.
Our teas and herbal products are intended for personal enjoyment and general wellness only. They are not intended to diagnose, treat, cure, or prevent any disease and do not constitute medical advice. Please consult a qualified healthcare provider before using herbal products, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Because our products are made from natural botanicals, variations in flavor, aroma, color, and appearance may occur due to seasonal and growing conditions. These variations are normal and do not indicate a defect. Individual experiences may vary, and results are not guaranteed.
Orders and Payment
All orders are subject to acceptance and availability. Payment is processed at the time of purchase using the payment methods provided at checkout.
We make every effort to ensure accuracy; however, errors may occur. All prices are listed in U.S. dollars. We reserve the right to correct errors, update information, cancel orders, or request confirmation if incorrect pricing is displayed.
Shipping and Risk of Loss
Shipping locations and timelines are outlined in our Shipping Policy. Delivery times are estimates and may vary due to carrier delays.
Customers are responsible for providing accurate shipping information. We are not responsible for delays, loss, or damage resulting from incorrect addresses.
Risk of loss and ownership transfer to the purchaser when the order is delivered to the shipping carrier.
Returns and Exchanges
Consumable products, including teas, are non-returnable for safety and quality reasons.
Non-consumable items may be eligible for return under the conditions outlined in our Return & Exchange Policy.
Intellectual Property
All content on this Site, including text, artwork, illustrations, packaging designs, photographs, logos, and product names, is the exclusive property of Miss Lilypad LLC and is protected by copyright, trademark, and intellectual property laws.
This content may not be copied, reproduced, distributed, or used without our written permission.Some images may be used under license and remain the property of their respective owners.
User Submissions
If you submit reviews, photos, or other content, you grant Miss Lilypad LLC a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, and display that content in any media.
You are responsible for ensuring your submissions do not violate any laws or third-party rights.
Limitation of Liability
Miss Lilypad LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Site or products.
Our total liability shall not exceed the amount paid for the product in question.
Governing Law
These Terms are governed by the laws of the State of Florida.
Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of those changes.